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Joining Clozer

Work with Clozers

  • Fixed-Price Protection for Companies
  • Paying Commissions
  • Performance alerts
  • Check your Clozers Work Diary

Hiring

  • Make an Offer to Hire a Clozer
  • Post a Deal
  • What is a Clozer Success Score?
  • Find Clozers
  • Interview and Negotiate with a Clozer
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Payments

  • Billing Methods
  • Disputes
  • Trust and Safety
  • Safety
  • Can I ask Clozers to sign a non-disclosure agreement?
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Success

  • Become a Top Rated company

Fixed-Price Protection for Companies

Clozer Fixed-Price Protection uses escrow to help you get the work you’ve asked for and your Clozer gets paid for work completed. When making a fixed-price offer, you’ll make a deposit to escrow to pre-fund the first milestone of work ...

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Performance alerts

Clozer allows you to set up key performance sales metrics for your Clozer. Whether they are working in a team or alone. Make sure these are realistic, as when a Clozer falls below this standard ...

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Paying Commissions

You will less commission fees the quicker you pay your Clozer. Payments are held in escrow and processed to the Clozer on your behalf. We resolve all disputes by asking the clozer to provide proof of the cloze from the customer.

Check your Clozer’s Work Diary

AThe Work Diary acts a visual record of your Clozers hours featuring a grid of work-in-progress snapshots in hourly rows, each representing a 10-minute billing segment. ...

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Rewarding Clozers

You can offer rewards to your Clozers to keep them focused and on task. Our rewards partner is employee perks. You can choose a range of rewards from their platform and they will deliver.

Make an Offer to Hire a Clozer

After you've reviewed your proposals and found the right Clozer for the job, hiring them is simple. To hire a Clozer: Click the Jobs tab. Locate ...

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Post a Job

Posting a job on Clozer is quick and easy, but not all job posts are created equal. A well-written deal description, correct categorization, and accurate skills requirements may help to attract the right Clozers. The more time and detail you put into your job post ...

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What is a Clozer Success Score?

A Clozer’s Job Success Score reflects their reputation on Clozer based on direct deal manger feedback and other indicators of deal manger satisfaction. It combines metrics on their deal managers public and private feedback, ...

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Find Clozers

When you’re searching for Clozers, your primary focus should be on finding the right Clozer for your deal and your company. To help you do that, we provide several ways to filter your search results based on things ...

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Interview and Negotiate with a Clozer

Finding the right person for your job is the key to a successful contract, and interviewing before you hire can save you time and money down the road ...

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Review Proposals

Click the Jobs tab to see the My Jobs list. Locate the job you want in your Open Jobs and click View Applicants in the Actions menu. As you review their proposals, take one of these actions: ...

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How do I get started so I can post a job, hire someone, and get the work done?

Getting started on Clozer is simple, and the easiest way to get the job done is to break the process into three phases: ...

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Edit or Close a Posted Deal

You can edit everything about your job except one thing—you can’t change the terms from hourly to fixed-price or the other way around. To change this detail, you’ll have to close your job and repost. ...

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Find Clozers

When you’re searching for Clozers, your primary focus should be on finding the right Clozer for your company and your project. To help you do that, we provide several ways to filter your search results based on things such as the ...

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Can I ask Clozers to sign a non-disclosure agreement?

It is acceptable for you as a deal manager to request that a Clozer sign an external non-disclosure agreement (NDA) which can be included as one of the job terms on the platform. However, please note ...

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Invite Outside Clozers to Join You on Clozer

Bring Your Own Clozer (BYOC) is a fast and simple way to add your existing Clozers to Clozer. It centralizes all your independent Clozer relationships, collaboration, reporting and payments in one place ...

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Payments

  • Credit card
  • Paypal
  • ACH / Bank Account
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Disputes

While the vast majority of work done on Clozer goes smoothly for both parties, it's inevitable that an occasional dispute arises. Our hourly dispute system is structured to protect clients from freelancers who bill for non-working time. If a dispute ...

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Manage Teams Within Your Company

A deal manger uses a company to hire Clozers. A team is a division within a company used to separate contracts for organizational or reporting purposes. Each team will have its own set of members, permissions, jobs, and reports ...

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How do I block spam proposals?

Unfortunately, it’s not currently possible to block proposals from a particular Clozer or agency. However, with your help, Clozer can limit repeat occurrences ...

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Clozer removed my deal post! What happened?

There may be a couple of reasons why we removed your job post, but our system is set up to let you know why it happens when it does. If, for some reason, you didn’t receive notification from Clozer about your ...

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Why do contracts pause automatically after 30 days of inactivity?

For the protection of our users, Clozer automatically pauses contracts after 30 days of inactivity. The deal manger will receive an ...

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Why Shouldn’t I Pay or Get Paid Directly?

Whether you’re a Clozer or a deal manger, you can be assured that payments made through Clozer are safe, timely, and hassle-free. That’s because Clozer requires all payments to go through our platform and offers ...

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Safety

Security is important when you're working on a global platform. Here are some things to consider that can help you stay safe on Clozer, and online in general ...

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Security Measures

  • Password
  • Security Question
  • Secondary Email Address
  • Mobile Phone number
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Become a top rated company

You earn “Top Rated Company’ status by building an impressive reputation on Clozer. You must have hired Clozers, clozed deals here, engaged with multiple Clozers, paid on time and contributed ...

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Commission Protection for Clozers

To foster fairness, reward loyalty, and encourage Clozers to continue to use Clozer for their business needs, Clozer will provide payment protection to Clozers for hours legitimately billed and commissions ...

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Why was my contract suspended?

For companies: If your contract has been suspended, there is a problem with your Clozer account. This is most likely an issue with a billing method. For example, your credit card may have expired or been declined ...

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Doing the work

Once a company has hired you, you will be given access to their knowledge centre, which contains all the information you need to sell on behalf of the company. You will also be given 24/7 access to our support services to help you cloze ...

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What happens if my deal manager disputes my commission?

After you receive a notification from Clozer of your deal manager’s dispute, follow the link to respond. You are required to respond, regardless of whether you are accepting or rejecting the ...

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Unresponsive Deal Manager

On an hourly contract, it is often best to end your contract with an unresponsive deal manager. Already-logged hours will be invoiced as usual, but no further payment should be expected on the ended ...

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End your Contract with a Client

Freelancers usually wait for the deal manager to end the contract. This could be because the sales goals have been reached. This makes final payment on a commission deal easier and ensures that the ...

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Alerts stopped me working on a deal

Avoidance of loss of revenue is one of the main reasons companies choose Clozer. When you work on a deal, we setup alerts to track your progress and ensure you have the skills to cloze the deal. ...

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Rates and Terms

Clozers set their hourly rates. Those will be accepted by the company. You will agree a contract weekly limit. A weekly limit is the maximum number of hours a freelancer can invoice to an hourly contract in one week ...

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Refunds and Disputes

You can issue a refund for 180 days after payment is received. Once you issue a refund, you can’t reverse it, and your account will reflect the refund immediately ...

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Commission Clawback Policy

When a customer pays each month, the Clozer will receive a % of the monthly payment until the customer cancels the order. It is the responsibility of the ...

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Report Income from Clozer

If you're a freelancer who the I.R.S. defines as a “U.S. Person” and earn money working with your deal manager through Clozer, you need to report this income on your tax return. And because of changes to the tax laws, most freelancers ...

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Weekly Billing Cycle

As a freelancer, your billing period for hourly contracts* begins on Monday and ends on Sunday. Your funds are available 10 days later. When working hourly contracts*, all time logged in the Work Diary by the freelancer is automatically ...

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Access Your Earnings

When your earnings from your deal managers become available depends on the type of payment
Your earnings for hours and set weekly payments become available based on the weekly billing cycle ...

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Fees & Timing

Clozer charges a $1 fee per transfer to PayPal. For information on adding PayPal as a payment method, click here. In addition to what Clozer charges, there may be additional costs on PayPal's side ...

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Read Feedback from Deal Managers

Your feedback history shows every project you’ve worked in order to help establish your reputation in the marketplace. To see your feedback for any ...

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Build a Great Clozer profile

Consider these tips to enhance your Clozer profile and ensure it showcases your sales experience and expertise in the best light. And get set to open the door to better opportunities! Here are some best practices that ...

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Communication

Messages is a chat-based communication and collaboration platform. You can chat with your deal managers, freelancers, and team members in real time or have the conversation waiting for them when they come online. You ...

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Search Deals

Once you find a deal you like, you apply to the deal and the deal manager will invite you to interview or reject your application.

Interview

Answer any screening questions the deal manager may ask. Most Clozers take this opportunity to tell the deal manager why they should want to work with you on this project. You can’t edit this letter after submitting, so proofread it carefully ...

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Getting hired

1. Click the Submit a Proposal button on the deal manager’s project. 2. Set your Terms, keeping in mind that the deal manager will see your full rate. 3. Click the accept button.To learn more about creating a winning proposal and succeeding on Clozer, read ...

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Identity Verification

Clozer may require verification of any user to uphold the Clozer Terms of Service. Possible reasons Clozer might require you to verify your identity include: To determine ownership of duplicate accounts ...

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SMS Hiring

The quickest way to get hired is to add a phone number. You will receive a text message when a company wants to hire you. You accept or decline. Then you can agree the payment terms.

Become Top Rated

You earn “Top Rated” status by building an impressive reputation on Clozer. You must have a proven history of success with multiple deal managers, delight your deal managers every time with fast clozes, and contribute to a safe and vibrant marketplace ...

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Tips for Clozer success

When deal managers have a great experience working with you, they’ll want to work with you again. They’ll also be more likely to recommend you to others. Read on for tips to help you enhance your professionalism—and your success as a Clozer ...

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Login via Clozer

If you have an Clozer account, log in to live chat with our customer service agents to resolve your issues quickly. You also need to log in to check your existing requests. If you do not have an Clozer account, or are unable to login, please clickhere to submit a request

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